Shipping policy

Processing Time: Orders are processed within 2-3 business days.
Shipping Methods:
- Standard Shipping: 5-11 business days.
- Express Shipping: 4-7 business days.
Shipping Rates: Calculated at checkout based on weight and destination.
Tracking: A tracking number will be provided via email once your order is shipped.
International Shipping: Available to select countries. Please note that international orders may be subject to customs fees and import taxes.

Eligibility: Items must be returned within 30 days of receipt, unused, and in their original packaging.
Non-Returnable Items: Personalized items, earrings (for hygiene reasons), and final sale items.
Return Process:
- Contact us at [glowxltd@gmail.com] to initiate a return.
- Ship the item back to us with the provided return label.
Refunds: Once the return is received and inspected, a refund will be issued to your original payment method within 5-7 business days.
Exchange: If you would like to exchange an item, please follow the return process and place a new order.

Accepted Payment Methods: Credit/debit cards, PayPal, and other major payment gateways.
Payment Security: We use SSL encryption to ensure your payment information is secure.

Data Collection: We collect personal information such as name, address, and payment details to process your orders.
Data Usage: Your data is used solely for order processing, shipping, and communication purposes.
Third-Party Sharing: We do not share your personal information with third parties, except for essential service providers (e.g., shipping companies).
Data Protection: We implement industry-standard security measures to protect your data.

Order Cancellation: Orders can be canceled within 24 hours of purchase for a full refund.
How to Cancel: Contact us at [glowxltd@gmail.com] with your order number to request a cancellation.

For any questions or concerns regarding your order, please contact us at:

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